We hope the following information will help you plan your stay at Croftview. Please also see our House Rules.
Accessibility: Please see Croftview Access Statement.
Accommodation: Please see Croftview Accommodation.
Address: This can be found within your booking once you have secured your holiday.
BBQ: Gas bbq Easter to the end of October. Gas provided.
Bed Linen and Towels: Duvets and pillows (synthetic), bed linen, cot mattress sheets, bath robes, slippers and all towels ( including spa towels ) are provided.
Check In Details: This information can be accessed within your booking 4 weeks before your stay. Check in time - 4pm. Check out time - 10am.
Coffee Machine: Nespresso Creatista coffee machine - 50 pods supplied, including decaffeinated.
Cots: 2 travel cots available on request. These measure 1m x 58cm and are for infants age 2 years and under.
Decorations: Please be respectful if you wish to decorate the property for a special occasion. Guests must not bring balloons with glitter into the property or garden and must not stick anything to walls, fixtures or furnishings.
Departure: Please see On Your Departure From A Sleeps12 Property.
Directions: These can be found within your booking information after you have secured your holiday.
Dogs: 3 dogs welcome (small charge per pet). Please ensure you have read our Dog Rules before planning to bring your pet.
Electric Vehicle Charging: 3 EV charging points for guests to use. Extension leads cannot be used with these (charging cable to plug only) and it must be selected as a Chargeable Extra after you have made your booking - note that this is non-refundable. Due to insurance restrictions guests will not be able to use cables or extension leads from the domestic power supply to charge vehicles. Please see Electric Vehicle Charging and Holiday Accommodation for important information.
Essentials: Enough crockery and cutlery for a dinner party, glasses (wine glasses, champagne flutes, gin bowls, highballs, tumblers, pint glasses, shot glasses, plastic wine glasses and tumblers for outdoor use), navy blue cotton napkins, alternating navy and mustard placemats or slate coloured for all guests.
Initial supplies* of the following: at least 2 toilet rolls per toilet, salt and pepper, tea, coffee, sugar, olive oil, washing-up liquid, dishwasher tablets, tea towels, dish cloth, scourer sponge, oven gloves, kitchen roll, tin foil, cling film, bin bags, 2-in-1 washing powder, hand soap.
Welcome Packs of shower gel, body lotion, shampoo, conditioner, bubble bath and shower caps, child-friendly hair and body wash for infants, hairdryers in all bedrooms.
*These items are not necessarily provided for the whole of your stay - you may need to buy more.
Features: Private spa hall with indoor pool, hot tub and sauna, games room, outdoor play equipment, outdoor table tennis, rustic hut.
Food Deliveries: Asda, Sainsburys, Tesco, Morrisons, Waitrose and COOK will deliver to this property. Please arrange deliveries for after your 4pm arrival. We recommend that you put your name and mobile number on the delivery information.
Games Room: Pool table and air hockey.
Garden: Secure garden with patio and outdoor seating, orchard where chickens live.
Guests: This property sleeps 26 guests in 13 bedrooms. 4 more people can be accommodated on extra guest beds at an additional charge per person; whilst there's a choice of extra beds, you can only use 4 of them - but it gives you several options and works well for families. For more details please see the Floor Plans.
Highchairs: 2 available on request.
Hot Tub: The hot tub is in the spa hall and seats 8. It has hand rails to aid access.
Kitchen/Utility: 5 x slide and hide integrated cookers with 5 ovens, combi oven, 3 x warming drawers, 5 ring induction hob, 3 x dishwashers, US style fridge/freezer, wine cooler, boiling water tap, extra larder fridge, washing machine, tumble dryer. Top floor kitchens have undercounter fridges and dishwashers.
Music: Hamilton sound system for use through the Croftview Ipad or by connecting to your device through the Hamilton app. Note that, as per our Terms and Conditions, no additional amplification equipment can be brought to this property.
Parking: Gated parking for several vehicles.
Rooms: 13 ensuite bedrooms, large open plan living space (kitchen/dining room/living room), utility room, games room, spa hall with pool, hot tub, sauna, changing rooms and WC, 2 kitchenettes on the second floor, 2 WCs.
Room Configurations: All rooms except for Bedroom 10 (Barn Owl) have zip and link beds that can be arranged as super kings or twins. Bedroom 10 has a super king bed.
Rustic Hut: Firepit for year round use, with wood supplied. NB: This is not suitable for cooking on. System Line audio system.
Sauna: The sauna is in the spa hall and seats 8.
Swimming Pool: The pool is in the attached spa hall and is heated to 28-30 degrees. It measures 10m x 5m with a constant depth of 1.2m. There are steps and handrails in the corner. The door to the spa hall has a safety lock. If guests wish to bring their own inflatables to use in the swimming pool these must not contain glitter.
TVs: Smart TVs in all bedrooms and in the spa hall. The living room area and games room have TVs with a full SKY TV package. The TV in the spa hall can connect to the Sky channel playing in the games room.
Wifi: Fast broadband.
Woodburner: There is a wood-burner in the open plan living space. Kindling and logs are provided year round.
Please note that the following applies as per our Terms & Conditions and House Rules: No noise after 11pm (consideration for neighbouring properties) - no smoking or vaping – no candles, open flames, disposable barbecues, fireworks, lanterns or drones – personal electrical items must not be left charging unattended nor devices left plugged in whilst away from the property - appliances such as washing machines and cooking equipment should not be left running whilst away from the property – electrical items must only be used according to manufacturer’s instructions – personal extension leads and adapter blocks should not be used.